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Posted by Donn
Posted by Donn
Mr. David Jones, Stonecrest Mall store, Lithonia, Georgia
June 28, 2007Dear Sir or Madam:
I am writing to you to inform you of the wonderful customer service I received while a guest in your Lithonia, Georgia store on June 16, 2007. Mr. David Jones had the unenviable task of assisting my boyfriend, Myron, the winner (thanks to me) of a Makeover Contest sponsored by Stonecrest Mall in Lithonia.
Armed with only a terribly accurate photo of Myron decked out in all camouflage on Christmas Day, 2006, and a poem pleading for help written by me, Mr. Jones selected two elegant suits (even the correct size!) that complimented Myron in every way. The colors were excellent, the fabric draped nicely and Myron was instantly transformed into the Prince Charming that I always thought he could be.
In addition to Mr. Jones’ obvious excellence at his job, he was totally professional and endearingly nice to us both. He did not treat us like contest winners at all. He treated us like we have been his customers for years! I enjoyed every moment in the store and cannot wait to take Myron back for more shopping.
I am rarely pleased, if ever, with the service that I receive at malls. I am taking the time to write you so that Mr. Jones’ efforts will not go unrewarded. In addition to Mr. Jones providing exceptional service, your store was beautiful and neat. The other sales person was also very nice. Mr. Jones, however, went well above and quite beyond his profession. Whenever Myron needs clothing, I plan to leave him in Mr. Jones’ capable hands.
Thank you so much for putting such an attractive store in my neighborhood. Thank you for hiring such wonderful staff to serve my needs. I appreciate you bringing Bachrach into my boyfriend’s life. I am happy to be your customer.
With warm regards,
Yolanda